Planning Your Journey
High-level details guests usually need before they contact the team.
Use this answer to explain the enquiry flow, preferred contact method, and what details help the team prepare a tailored response.
Use this answer to describe how route options, season, guest preferences, and operational conditions are reviewed before confirming an itinerary.
- Guest dates and group size
- Preferred experiences and pace
- Seasonal sea and weather considerations
Life Aboard
Questions about comfort, dining, diving, and the rhythm of each day.
Use this answer to outline the daily rhythm in a flexible way, covering meals, activities, quiet time, and crew support without over-promising a fixed schedule.
Use this answer to explain when guests should share dietary notes and how the team reviews special requests before departure.
Booking & Preparation
Information guests may need after they decide to move forward.
Use this answer for the approved list of information, documents, deposits, and timing required by the booking team.